Dra Foundation
Dra Helpline
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Help for Victims of Cybercrime
Monday to Friday · 9 am to 5 pm
Cybercrime can happen to anyone
Cheated, hacked or threatened online? Act fast. You’re not alone.
Have you faced an online scam, financial fraud, hacking, blackmail, impersonation or harassment?
We are here to help.
Call or WhatsApp chat with us on XXXX XX XXXX
or email drafoundationadmin@gmail.com
A message is a good first step
Feeling nervous about calling?
Whether it is a suspicious call, a lost payment or a hacked account, tell us what happened.
Scan the QR code and an automatic email will be generated. If you can, fill in some details and send it across. Or use the contact form below. We will reply within a day, though sometimes it may take a little longer.
Email us insteadDra Helpline
is Your Helpline.
Only share information you feel comfortable sharing. We will only ask for what we need to help you report the crime, secure your accounts and understand your options.
We promise no blame and no judgement. Never share your OTP, PIN, password or card number with anyone, including us.
We’re listening
Tell us what
happened.
A few things you may want to know
Get Support
Whenever you’re ready, we’re here to listen.
Who will you share my information with?
Whenever you talk to us at Dra Helpline, it is confidential. We will not tell anyone outside Dra Helpline unless you ask us to, we believe a life is in danger, we are told we have to by law, or sharing is needed to report the crime and you have agreed to it. If you want to know more, email drafoundationadmin@gmail.com.
How often can I call?
You can call as many times as you want. If your concern is outside the cybercrime issues we support, we will try to connect you with the right place.
What if I cannot reach you and it is an emergency?
Dra Helpline is a helpline, not an emergency number. If you have just lost money in an online fraud, call the national cybercrime helpline 1930 right away and report at cybercrime.gov.in; acting quickly improves the chance of stopping the transfer. In any emergency, call the police at 112.
What should I do if the phone doesn’t connect?
We may be speaking to someone else. Pause and try again; we will call back when we see a missed call. You can also send a WhatsApp message, SMS or email and we will get back to you.
What are the timings for contacting Dra Helpline?
We currently operate Monday to Friday, 9 am to 5 pm. If those hours do not work for you, send a WhatsApp, SMS or email with a good time to call back. We try to answer chats and emails within a day, though sometimes it can take longer.
What happens when you call, WhatsApp or email Dra Helpline?
Our team listens to what happened and helps you act on it: preserving evidence, securing your accounts, and reporting to the bank, platform or police. Experts in technology and law support the team.
What can I contact Dra Helpline for?
You can reach out about online financial fraud and UPI scams, phishing, hacked or stolen accounts, sextortion and blackmail, fake profiles and impersonation, cyberbullying, leaked personal or intimate content, and abusive loan apps. If you are unsure whether your case fits, it is still okay to contact us.
Who is Dra Helpline for?
Dra Helpline supports anyone affected by cybercrime, including students, families, senior citizens and small businesses. The person facing harm can be you or someone you know, and a parent, friend or relative can call on their behalf.